Value & Usability
Ease of Use
Is Plexxis easy for non-technical users? (These may include, for example, foremen, field workers or office administrative staff).
Plexxis workflows are designed specifically for the trades so workers in the trades often find Plexxis tools to be intuitive. While workflows in Plexxis have options that increase complexity and require a higher level of skill development, these options can be turned off for simplicity.
Can the system be customized for different roles or departments?
While all customers get the full capabilities of Plexxis workflows, each workflow can be configured to fit the needs and security requirements by department, roles and user.
How quickly can new users become proficient in Plexxis?
When users practice consistently without letting more than 2 days go by without practice, they can become proficient enough to execute, but not teach, within 1-2 weeks per workflow. If more than 2 days go by without practice, proficiency depends on when the user can return to committing to consistent daily practice.
Become proficient enough to teach others can take several weeks to months, depending on the complexity of the workflows and their configurations and security levels.
Does Plexxis provide mobile-friendly tools for crews in the field?
Yes, Plexxis has mobile-friendly tools for crew, foreman, supervisors and workers in the field.
ROI
Will Plexxis contribute to reducing overhead costs in payroll and accounting?
While customers often reclaim 20%-30% of administration time in payroll and accounting, they also reach higher levels of effectiveness that prevent costly errors and rework.
Can Plexxis help shorten billing cycles and improve cash flow?
Plexxis helps in many ways here, especially though the use of detailed documentation of work completed, that is ties into billing packages, in conjunction with projected billings and collection tools.
Do you have customer examples showing ROI or payback periods?
In almost every case, Plexxis customers see 100% return within 18 months.
The office tends to reclaim 20-30% admin time while project managers use live visibility to see issues before they become costly and subcontractors who manage their own materials and have a lot of field tickets and change orders see quicker return due to the efficiency of Plexxis change order management and material management.
Comparisons
How does Plexxis compare to general accounting systems like QuickBooks or Sage?
Unlike generic systems, Plexxis is purpose-built for subcontractors. Complex payroll, job costing, and construction reporting are managed in one system -no spreadsheets needed.
Why choose Plexxis over using multiple specialized systems?
Subcontractors using multiple systems struggle with duplicate data entry, increased errors and spending time chasing people down for information. Plexxis eliminates this fragmentation and saves time chasing people and information so their teams gets what they need, when they need it.
What makes Plexxis different from GC-focused platforms?
GC-focused platforms build their workflows around CG process, which do not handle the nuances of the trades, especially in relation to equipment, material management and detail payroll.
Sometimes the GC process even conflict with subcontractor workflows, forcing subcontractors to use separate systems and spreadsheets for their key workflows. Details billings, job cost analysis, quantity analysis
Can Plexxis replace both my accounting and project management systems?
Yes.
Accounting & Payroll
Can I integrate payroll, job costing, and accounting into one system so I don't have to re-enter data?
Yes. Plexxis was built for subcontractors to eliminate duplicate entry by uniting payroll, job costing, and accounting in one platform. Live connected intelligence ensures seamless data flow across field, finance, and payroll-removing imports, exports, and reconciliations.
How can I track job costs in real time without waiting for reports?
Plexxis keeps field and office in one system, so job cost data updates instantly. Executives see live committed costs, billings, and percent-complete without delay.
How do I know if my projects are making or losing money before they're finished?
Live WIP and cost projections combine field data with financials. Leaders get instant visibility into margins, billings, and cash flow so they can act early.
Whats's the best way to handle union, prevailing wage, and certified payroll?
Plexxis automatically applies correct rates and rules for each worker by union, location, and classification. Automated validations ensure compliance and accurate remittances.
Can Plexxis construction payroll software handle multi-state tax compliance automatically?
Yes. Federal, state/provincial, municipal, and local residency taxes are automatically calculated and maintained to ensure accuracy.
How do I manage retainage and WIP reporting for construction jobs?
Automated retainage tools integrate with progress billing templates. Live WIP analysis tracks over/under billings, earned revenue, and forecasted costs to strengthen cash flow visibility.
Can construction accounting software help me improve cash flow on long projects?
Yes. Documentation of progress, change orders, and T&M tickets accelerates billing. Forecasting tools and collections tracking help manage payments and financial planning.
How can I reduce errors and disputes in timecards, payroll, and job costing?
Plexxis auto-generates timecards with job-specific activities to prevent errors. Multi-level validation and sign-offs ensure accuracy and protect against disputes.
Will the system scale as my subcontracting business grows?
Yes. Plexxis uses enterprise-grade infrastructure to handle more users, projects, and documents without slowing performance.
How secure is my financial and payroll data in Plexxis?
Enterprise-level encryption, backups, and role-based access controls protect sensitive payroll and financial data.
How difficult is it to implement Plexxis and migrate from our existing systems?
Structured onboarding, data migration, and role-based training help teams transition smoothly from legacy systems.
Does Plexxis support multi-entity or multi-division companies?
Yes. Plexxis manages multiple companies, divisions, or cost centers in one system with consolidated reporting.
What dashboards, KPIs, and forecasting tools does Plexxis provide?
The Plexxis Dataverse enables you to build live dashboards with any datasets including job margins, cash flow, WIP and forecast data.
Can Plexxis integrate with HR or third-party financial systems?
Yes. Plexxis offers API connections to HR, benefits, or reporting tools, reducing duplicate entry and extending workflows.
How does Plexxis help us stay compliant with union and certified payroll requirements?
Plexxis provides a user-friendly union and CPR rate update workflow and trains customers how to maintain compliance. Plexxis also provides assistance to help validate any adjustments while also providing the right reports and exports as needed.
Can Plexxis reduce audit risks by maintaining proper records?
Plexxis enables customers to track original records, adjusted records and supplementary documentation to assist in audits. Data packaging options are also available.
Does Plexxis handle multi-state and cross-border tax compliance?
All state income tax brackets are in Plexxis, and are updated once new rates are available. State reciprocity is available for setup in the system. Plexxis assists customers to get the proper rules/setups into the system for State reciprocity.
Plexxis can also calculate things such as SUTA, WC, GL, County, City, and Local Taxes that are provided by the customer. These are entered by Plexxis for Go Live, then customers are trained on how to update them moving forward.
What security measures protect sensitive payroll and financial data?
The first security measure is Screen and Tab access permissions on user profiles that restrict access.
The second security measure is the Confidential Setting for Payroll & Vendors. Particular individuals/vendors marked as Confidential will have their Payee names blanked out on things like Job Costs. Instead of a name it will appear as *Confidential*.
The third security measure is the Payroll Security Password which locks employee payroll profile information so only those with the Salary Password can access the information.
Project Management
How can I keep track of project progress in real time from the field?
Plexxis delivers live visibility into project activities, percent complete, quantities installed, cost to complete, and margins-so managers always know where projects stand.
Whats's the best way to manage change orders so they Don't derail schedules and budgets?
Change orders captured digitally from estimating, PMs, and T&M tickets flow into one contract system. This tracks cost, time, and impact on budgets and billing.
Can I share project documents and updates instantly with crews and project managers?
Yes. Field-friendly versions of documents are auto-generated, while PMs can share or route approvals directly in the system, reducing email back-and-forth.
How do I make sure project managers aren't overloaded with too many disconnected tools?
Plexxis connects estimating, accounting, and operations in one system-replacing multiple tools. Where outside systems are needed, open APIs allow easy integration.
How do I know if a project is drifting off budget or schedule before it's too late?
The live job analysis highlights cost overruns and margin erosion early so managers can take corrective action before problems grow.
Can Plexxis help with subcontractor coordination and compliance tracking?
Yes. Plexxis centralizes subcontractor documents, insurance, safety records, and progress data to streamline coordination and reduce compliance risks.
Mobile Time & Project Docs
How can field crews enter timecards quickly without mistakes?
Each job's cost codes are pre-set so workers see only relevant options. Grid-style timecards let leads complete full weeks quickly.
Can mobile time capture reduce payroll disputes and speed up approvals?
Yes. Original logs, location data, adjustments, and sign-offs are stored together-meeting evidentiary requirements and resolving disputes faster.
How do I share documents instantly with crews in the field?
Plexxis auto-generates field-friendly documents without financials. PMs can also share directly or route approvals inside the system.
Can I track progress photos and attach them directly to project reports?
Yes. Crews can add photos to tickets, timecards, daily reports, and project documents for better visibility.
How do I make sure field data flows directly into payroll, accounting, and project management?
Data flows across payroll, accounting, and PM automatically-translated for each team's perspective.
Can mobile apps work offline when crews don't have reliable service?
Yes. Plexxis apps support both online and offline use.
Can field data capture support safety compliance and inspections?
Yes. Crews can log safety checks, incidents, and inspection data in the field app, ensuring compliance and traceability.
Estimating
Is there a way to connect estimating with project management and accounting so data flows automatically?
Yes. Plexxis provides a live data loop between estimating, PM, and accounting, translating data into role-specific formats.
Can estimating software help me avoid underbidding or overbidding jobs?
Yes. Plexxis delivers live feedback between bidding, field, and finance so estimators learn from every job and sharpen bid accuracy.
How do I handle suite-specific scope items and extras in residential bids?
The Estimating location wizard sets up floor and suite locations and applies templates for extras automatically.
What's the best way to manage historical bid data so I can learn from past jobs?
Plexxis maps bid data to job data so variances, patterns, and risks are visible for future bids.
Can I standardize estimating across my team so bids are consistent?
Yes. Build labor, material, equipment, and template standards while allowing adjustments job by job.
Can Plexxis import digital drawings for takeoff directly?
Yes. Estimators can perform digital takeoffs from drawings, linking quantities and assemblies directly to bids.
How can I compare bid assumptions to actual job performance?
Plexxis ties estimating data to project results, so you can see where assumptions were right or wrong and refine future bids.
Heavy Equipment
How can I track where all my equipment is?
Equipment assignments can be tracked in accounting or the mobile app, helping teams know where assets are in real time.
Can heavy equipment tracking integrate with job costing so I know true project costs?
Yes. Equipment utilization, idle time, and operator payroll are tied directly into job costs for accurate reporting.
Can equipment data flow into payroll and billing so costs are captured correctly?
Yes. Data flows across payroll, billing, and job costing, automatically formatted for each team's needs.
How do I manage equipment assignments across multiple jobs without spreadsheets?
Assignments can be managed inside Plexxis without spreadsheets. Accounting and mobile apps keep data synced.
Can I track maintenance schedules and depreciation in Plexxis?
Yes. Maintenance logs and depreciation tracking are built in, ensuring accurate costs and timely servicing.
How do I prevent equipment downtime and unplanned costs?
Scheduled maintenance alerts and utilization data help prevent breakdowns, extend equipment life, and reduce cost surprises.
Residental
How do I handle suite-specific scope items and extras in residential bids?
The Estimating location wizard sets up floor and suite locations and applies templates for extras automatically.
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Services
Implementation
How long does it take to implement Plexxis?
Between 4-12 months on average depending on key attributes including;
- attention and care of key users
- number of companies, branches, divisions and open jobs
- complexity of workflows
- amount of data that is in separate systems and spreadsheets
- number of, and level of integrations needed
- which quarter the Go-live date is set.
What is the process for migrating data from our current systems?
The process begins with collecting data, reports and tables from the legacy software in CSV/XLS and PDF files. Prior to getting the information into Plexxis, the files are reviewed for accuracy, sometimes cleaned up, and there is also an alignment on nomenclature.
Once validated and refined, the Plexxis team imports, and sometimes manually enters, data into the new database. There is constant communication between the client and the Plexxis team to maintain alignment on the quality of the new database.
Some key data sets include:
- Base Listings (i.e. GL Accounts, Jobs, Vendors, Customers, etc.)
- Material Items with code structures, properties and dimensions
- AR Replication (i.e. SOVs, Invoices, Payments, Retainage, etc.)
- Payroll Replication (i.e. Employees, Payroll Items, Tax Setups, Unions if applicable, etc.)
- Cut off data where no more transactions are entered in legacy system, such as AR Aging, AP Aging, Trial Balance, etc. for a financial tie-out on Cut Off date.
How disruptive is implementation to ongoing projects?
This can vary so Plexxis accounts for backlog and project demands when scheduling tasks and milestones for implementation. It is typical to work with a key point of contact throughout the implementation and only bring in other team members as needs to minimize disruption.
Does Plexxis provide training during implementation?
Yes. Trainers, including a payroll specialist, complete training onsite at each client's office.
Support & Training
What ongoing training and support does Plexxis provide?
Onboarding, training, and responsive support are all-in-house while updates are rolled out with guidance so teams can adopt features quickly.
What kind of support options does Plexxis provide?
All support services are in-house, never out-sourced, and all support agents are trained specifically for subcontractor specific workflows. Phone, email and specialized support services are available.
Is live support available during critical payroll runs?
Payroll support always takes top priority in cue. Phone support connects customers directly to in-house support agents who help diagnose issues and access Plexxis payroll experts as needed.
Does Plexxis offer ongoing training for new features?
Quick Reference Guides (QRGs) are provided for all new features and additional training can be purchased at any time.
Can my team access a knowledge base or community forum?
Plexxis does not have a community forum.
Integrations
Can Plexxis integrate with HR or financial systems we already use?
Yes. The Plexxis Dataverse provides RESTful APIs that help build live integrations with external systems. HR and financial forecasting systems are common integrations.
Does Plexxis have open APIs for custom integrations?
The Plexxis Dataverse provides RESTful APIs that help build live integrations with external systems.
How does Plexxis ensure secure data exchange with third-party systems?
All transfers are TLS encrypted over the web (using HTTPS) and credentials that third party systems use to access data are limited to specific data sets selected by customers.
Can we connect Plexxis to reporting or BI tools like Power BI?
Yes. The Plexxis Dataverse is designed to work with any BI tool and report builder.